This policy explains what personal data Trinetra Infosoft (“we”, “us”) collects through this website, why, and the choices you have.
What we collect
- What you send us. When you use our contact or quote form we receive your name and email address, and anything else you choose to share: your phone number, company, the service you are interested in, your budget and timeline, and your message.
- Basic technical data. Like any website, our hosting provider automatically records technical details of visits, such as IP address, browser type and the pages requested, to keep the site secure and working.
- Your theme choice. If you switch between light and dark mode, that choice is stored in your own browser and never sent to us.
We do not use advertising or tracking cookies on this website.
How we use it
- To reply to your enquiry and prepare quotes and proposals you ask for.
- To provide and support services you engage us for.
- To keep this website secure and working properly.
We do not sell your personal data.
Who we share it with
We share data only with service providers who help us run this website and deliver our emails, and only as much as they need to do that. We may also disclose data when the law requires it.
How long we keep it
We keep enquiries for as long as we need to respond to you and to keep proper business records, and then delete them.
Your rights
Under India’s Digital Personal Data Protection Act, 2023, you can ask us to tell you what personal data we hold about you, to correct or erase it, and to withdraw your consent. You can also raise a grievance with us about how your data is handled. To do any of these, write to us through our contact page.
Security
We take reasonable steps to protect your data, but no method of sending or storing data over the internet is completely secure.
Children
This website is meant for businesses and is not directed at children under 18.
Changes to this policy
If we change this policy, we will update it on this page and change the date at the top.
Contact
For any question about this policy or your data, write to us through our contact page.